Shipping policy

Overview

Thank you for shopping with Emart India In. We are committed to delivering your orders safely and on time across India. Please read our shipping policy carefully to understand how your order will be processed and delivered.

Shipping Coverage

We currently ship to all serviceable locations across India.

If your area is not serviceable, our team will contact you after order placement.

Order Processing Time

All orders are processed within 1–2 business days

Orders placed on Sundays or public holidays will be processed on the next working day

You will receive an order confirmation and tracking details via SMS/Email once your order is shipped.

Delivery Time

Estimated delivery time: 5–7 business days

Delivery timelines may vary depending on location, weather conditions, or courier delays

We work with trusted courier partners to ensure timely delivery.

Shipping Charges

Free Shipping on most products (if applicable)

If shipping charges apply, they will be clearly displayed at checkout

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across India.

Please ensure:

Someone is available at the delivery address to receive the order

The correct shipping address and mobile number are provided

Our courier partner may contact you before delivery.

Order Tracking

Once your order is shipped, you will receive:

Tracking ID

Courier partner details

Estimated delivery date

If you do not receive tracking details within 48 hours, please contact our support team.

Delivery Issues

If:

Your package is delayed

You receive a damaged product

You receive the wrong item

Please contact us within 48 hours of delivery with photos (if applicable).

7-Day Return Policy

We offer a 7-day return policy from the date of delivery.

To be eligible for return:

The product must be unused

The product must be in original packaging

The return request must be raised within 7 days

Refunds are processed after product inspection.

Contact Us

If you have any shipping-related questions, contact us at:

📧 Email: support@emartindiain0.com

📞 Customer Support: [7666805584]

🕒 Support Hours: Monday–Saturday, 10 AM – 6 PM